Privacy Policy

How we collect, use, and protect your information at Hoorasport.

Last updated: September 29, 2026

This Privacy Policy explains how Zyphoria Ventures LLC, the company that operates hoorasport.com ("Hoorasport", "we", "us"), collects, uses, and protects your personal information when you shop with us. hoorasport.com is operated by Zyphoria Ventures LLC. By using our website, you agree to the practices described here.

SECTION 1

Information We Collect

Information You Provide

When you place an order or contact us, we collect your name, shipping address, billing details, email address, phone number (if given), and order details. Payment card data is entered directly into PayPal and is not collected or stored by us.

Information Collected Automatically

When you browse the site, we automatically collect device and usage data such as IP address, browser type, pages viewed, referring pages, and timestamps, through cookies and similar technologies.

SECTION 2

How We Use Your Information

To process, produce, and ship your made-to-order items.
To send order confirmations, tracking, and service emails.
To handle returns, exchanges, cancellations, and refunds.
To respond to your support requests.
To detect and prevent fraud and secure our website.
To measure and improve our website and marketing.
To meet legal, tax, and accounting obligations.

SECTION 3

Sharing & Disclosure

We do not sell your personal information. We share it only with service providers who help us run the store:

PayPal — to process payments securely.
USPS, UPS, and FedEx — to deliver your orders.
Google — Google Analytics 4, Google Ads, and Google Tag Manager for analytics and advertising.
Legal compliance — where required by law, subpoena, or to protect our rights.

SECTION 4

Cookies & Tracking Technologies

We use cookies and similar technologies for site functionality, analytics, and advertising. Specific tools include:

Google Analytics 4 (GA4) — usage analytics. You can opt out using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
Google Ads — advertising and conversion measurement.
Google Tag Manager — tag and script management.

You can also control cookies through your browser settings.

SECTION 5

Data Retention

We keep personal data only as long as needed for the purposes above. Order records are retained for 7 years to meet tax and accounting requirements. Marketing and analytics data is retained for up to 26 months unless you request earlier deletion.

SECTION 6

Data Security

We protect your data with SSL/TLS encryption in transit and restricted internal access. Payment processing is handled by PayPal under PCI-DSS standards. While no method is completely secure, we take reasonable steps to safeguard your information.

SECTION 7

Your Privacy Rights

Access — request a copy of the data we hold about you.
Correction — ask us to fix inaccurate information.
Deletion — request removal of your data, subject to legal retention rules.
Portability — request your data in a portable format.

To exercise any right, email [email protected].

SECTION 8

California Residents — CCPA Rights

If you live in California, you have the following rights under the CCPA:

Right to Know — what personal information we collect and how it is used.
Right to Delete — request deletion of your personal information.
Right to Opt-Out — we do not sell your personal information.
Right to Non-Discrimination — you will not be treated differently for exercising your rights.

How to submit: Email [email protected] with your request. We will respond within 45 days.

SECTION 9

Children's Privacy

Our website and products are intended for adults. In line with COPPA, we do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

SECTION 10

Third-Party Links

Our site may reference third-party services such as PayPal or carrier tracking pages. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

SECTION 11

International Users

US only: Our services are intended for residents of the United States only. If you access the site from outside the US, you do so at your own initiative and are responsible for compliance with local laws.

SECTION 12

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with a revised "Last updated" date. For any privacy question, email [email protected].